Shipping Policy

At Outletwala, we aim to deliver your orders safely and efficiently to your doorstep anywhere across Pakistan.

1. Delivery Timelines

• Standard Delivery Time: Orders are typically delivered within 4 to 5 working days after order verification.

• Dispatch Time: Orders confirmed before 6:00 PM (PKT) are usually processed and handed over to our courier partners the same or next business day.

2. Shipping Partners

To ensure fast and reliable delivery, we partner with Pakistan’s top logistics providers:

• PKDex

• PostEx

3. Shipping Charges & COD

• Cash on Delivery (COD): We offer convenient Cash on Delivery service nationwide.

• Shipping Fees: Any applicable delivery charges are clearly displayed at checkout before you complete your purchase.

4. Order Verification & Tracking

• All orders are verified via phone, SMS, or WhatsApp prior to dispatch.

• Once dispatched via PKDex or PostEx, you will receive a tracking link/number to monitor your shipment in real time.

5. Delivery Issues & Inquiries

If your order is delayed beyond 5 business days or if you experience any issue upon receiving your parcel, please reach out to us:

• Email: support@outletwala.com

• Address: Office No 3, First Floor, New Lalazar, Rawalpindi, Pakistan