Privacy Policy

At Outletwala, we respect your privacy and are committed to protecting your personal information. This policy briefly explains how we collect, use, and safeguard your data when you visit our store or make a purchase.

1. Information We Collect

When you browse or place an order with Outletwala, we collect necessary personal details, including:

• Contact Information: Name, delivery address, phone number, and email address.

• Order & Payment Details: Items purchased, payment method (e.g., Cash on Delivery details), and order history.

• Device & Analytics Data: IP address, browser type, and site navigation details via standard cookies to improve your browsing experience.

2. How We Use Your Information

We use your data solely to fulfill your order and provide customer support, specifically to:

• Process, ship, and deliver your orders accurately across Pakistan.

• Communicate order updates, tracking information, and respond to support inquiries.

• Prevent fraud and ensure a secure shopping environment on our website.

3. Data Sharing & Third Parties

We never sell, rent, or trade your personal information. We only share necessary data with trusted service providers required to fulfill your order:

• Courier Partners: To deliver your packages to your doorstep.

• Platform & Service Providers: Shopify and essential store apps that support site functionality and analytics.

4. Data Security & Your Rights

We implement standard security measures to keep your data safe. You have the right to request access to the personal data we hold about you or request its update or deletion at any time.

5. Contact Us

If you have any questions regarding your privacy or data protection, please contact us:

• Email: support@outletwala.com

• Address: Office No 3, First Floor, New Lalazar, Rawalpindi, Pakistan