Contact

Welcome to Outletwala! We are here to assist you with your orders, product inquiries, and support requests. Reach out to us through any of the channels below, and our team will get back to you promptly.

Get In Touch

• Office Address: Office No 3, First Floor, New Lalazar, Rawalpindi, Pakistan 🇵🇰

• Customer Support Email: support@outletwala.com

• WhatsApp Support: Chat with us on WhatsApp (+92 323 5633282)

• Operating Hours: Monday – Saturday: 10:00 AM – 7:00 PM (PKT)

Have a Product Issue or Complaint?

If you received a damaged, defective, or incorrect item, please email us directly at support@outletwala.com or message us on WhatsApp with the following details:

1. Your Order ID

2. A clear unboxing video or photo proof showing the issue along with the package shipping label

Our support team will review your proof and resolve your issue with a replacement or refund within 7 days.